Order Processing
We strive to process all orders within 1–2 business days.
Please note that processing times may be affected by certain circumstances, including incomplete payments, missing or inaccurate shipping details, or increased order volume during peak seasons. If any issues arise, we will contact you via email before proceeding to ensure your order can be delivered successfully.

Shipping Times

• United States: 6–9 business days (standard shipping)
• Canada: 7–10 business days (standard shipping)
• United Kingdom: 7–10 business days (standard shipping)
• Australia: 7–10 business days (standard shipping)
• New Zealand: 7–10 business days (standard shipping)
• International: 7–10 business days (standard shipping)

Additional Information
All shipping timeframes are estimates and may vary depending on your location, customs processing, or other factors beyond our control. Once your order has been shipped, a tracking number will be provided so you can follow your shipment’s progress.

Taxes and Duties
Please be aware that orders placed with us do not include any applicable customs taxes, import duties, or fees imposed by your country. These charges are the responsibility of the customer. For accurate information, we recommend contacting your local customs office.

Important Notice
MieAce is not responsible for delays caused by customs clearance in the destination country. The release of your package is determined solely by local customs authorities, and we do not have control over this process.

Order Cancellation
If you wish to cancel your order after payment, please contact us as soon as possible, and we will do our best to assist you. However, cancellations cannot be guaranteed, as orders are quickly forwarded to our warehouse for processing. If your order has already been processed or shipped, cancellation will no longer be possible, and you will need to initiate a return once the item is received.