Frequently asked questions
FAQs
What Should I Do If My Package Says Delivered But I Haven't Received It?
What Should I Do If My Package Says Delivered But I Haven't Received It?
First, check the area where the carrier might have left the package and ask your neighbors in case it was delivered to the wrong address. Also, look for any 'attempted delivery' notices, which may indicate the carrier tried to deliver but no one was home. If you still can’t find it, wait until the end of the next day, as some carriers may mark packages as delivered even when they’re still in transit. If you still don’t have your package, contact the carrier with your tracking number for more details. If the carrier cannot resolve the issue, please reach out to our Customer Care Center at contact.glamboxnails@gmail.com
How Do I Track My Order ?
How Do I Track My Order ?
After your order has been shipped, you'll receive an email notification with tracking information. You can track your order using the link in the email or by logging into your account on lareinabras.com. Please note, your order may arrive in multiple shipments, and you will receive a separate email for each one. The notifications will be sent to the email address used to place your order. If you're unable to track your order, please email contact.glamboxnails@gmail.com with your order number and request.
How Do I Change or Cancel an Order?
How Do I Change or Cancel an Order?
You can modify or cancel your order by contacting our Customer Support Team before it is processed. If you miss this window, don’t worry! We are committed to helping you find the perfect fit and offer 30-day hassle-free returns and exchanges. If you'd like to make changes, we recommend placing a new order to ensure timely delivery.
How Do I Find My GlamBox Nails Order Number ?
How Do I Find My GlamBox Nails Order Number ?
After successfully placing your order, you will receive a unique GlamBox Nails order number via email. Here’s how to find it:
• Check your email inbox or spam folder for the order confirmation.
• Create a GlamBox Nails account using the same email address you used for the purchase, and find your order number under your order history